Product claims

Our support continues after your order is completed. If you notice an issue with a supplied product, please send the information we need to review your claim.

  1. Download and complete the form

    Enter your company details, invoice number and purchase or collection date.

  2. Provide product information

    Include the type or model, production date, quantity, operating hours or cycles, working fluid, operating pressure and the person or company that installed the component.

  3. Describe the fault

    Explain how the failure occurred, its symptoms and any irregularities in the operation of the system.

  4. Attach photos and videos

    Images showing the issue, together with complete technical information, will help us review your claim.

  5. Submit your claim

    Email the completed form and supporting files to k.lenkiewicz@hs-sokolka.pl.